Online Tenant Service Information
Webster Properties owns and operates a wide variety of residential apartments, homes, and complexes. Contact us any time for more information on what we have available in the Rochester, NY area. Please follow the links below for access to the Webster Properties Tenant Portal to do any of the following: check your tenant account balance, view your lease details, place a non-emergency work order, or place an application on an available apartment!
For emergency work orders please call: 585-465-5000 and follow the auto attendant instructions.
Online Tenant Portal
Visit the Webster Properties Online Tenant Portal to do any of the following: check your tenant account balance, view your lease details, place a non-emergency work order, or place an application on an available apartment! Please Note: do not place emergency work orders through the online tenant portal – in case of emergency, please call 585-465-5000 and follow the prompts.
Apply Now Online!
Our apartment application process has moved online! Click the button above to begin an application as a brand new tenant. Important Note for Current Tenants: this login an application process is for prospective tenants only, please do not go through the application process if you are looking for our Tenant Web Access.
Why use Tenant Web Access?
Tenant Web Access gives you access to these great services:
- Submit Non-Emergency Work Orders Instantly
- Check Your Account Balance in Real-time
- Sign Documents Electronically
- Gather Current Lease Information
- Pay Your Rent Online with ePay
Not signed up yet?
Contact us today for more information on how to sign up! Questions about online forms or error messages? Email us for answers! email@example.com